Politique de remboursement

The “Made a Moose of It” Policy

We want you to love your MMC gear. But occasionally, something goes a bit sideways. Prints misbehave. Parcels take scenic routes. A moose arrives looking less enlightened than expected.

If your order turns up damaged, defective, incorrect, or otherwise not quite right, let us know and we’ll make it right.

Here’s the deal:

• Contact us within 30 days of purchase
• Items should be unused, unworn, and in the condition you received them
• If something arrives damaged, defective, or incorrect, we’ll offer a replacement, refund, or suitable solution
• Email us at support@meditatingmooseclub.com with your order number and a photo if something has moosed up

A Note for Our EU Friends

Because every MMC product is made to order (printed specifically for you), it is exempt from the standard 14-day right of withdrawal under EU Directive 2011/83/EU, Article 16(c), which covers goods made to the consumer's specifications or clearly personalised.

That said, if something arrives damaged, defective, or incorrect — we'll always make it right. That's the Moose guarantee, wherever you are in the world.

No drama. No corporate fog machine. Just actual humans helping sort the moose out.